十月底，剑桥高三选修经济课的同学在老师Ms.Klopper的带领下去St.Regis Hotel做了实地调研，将书本理论知识转换成了实践经验。回到学校的同学们还做了调研报告，小编今天和大家分享的这篇Research Essay来自A2-2的杨一帆Esther同学。（中英文双语版，英语写作，中文翻译均出自Esther之手，绝对原创版哦。）
A field trip to St.Regis – the most popular five-star hotel in Chengdu
——Esther
2016.10
On 24th October, Ms Klopper, Lillian and students in economics class went for a field trip to hotel St.Regis, a five-star hotel located in the centre of Chengdu, just about 1 km to Tian Fu Square. Visiting a hotel was something new for the economics class as the previous field trips were all in shopping centres like Tai Koo Li. And we really appreciate the effort Anthony put in helping us contact the hotel and arrange this trip.
10月24日，经济课的同学们和 Ms. Klopper 老师一行人来到了成都最受欢迎的五星酒店之一——瑞吉酒店进行实地考察。对于经济课的同学们来说，在酒店进行这样的活动无疑是一次新鲜的经验，因为之前的实地考察都是在像太古里一样的购物中心进行的。在这里，我们首先要感谢华健舟同学在联系酒店和安排行程上给予我们的巨大帮助。
We arrived at the hotel at around 11 am and were warmly welcomed by a hotel manager Rachel in the department of Human Resources. She briefly introduced the hotel and our guide for this trip, Ashley. My first impression of this hotel was given by its restroom as we were asked if anyone wanted to use the restroom before our trip began. The restroom was very clean, like in any five-star hotel, and equipped with hand cream after the guests wash their hands. This was considerate, especially in winter when people’s hands often get dry.
在上午十一点左右，我们到达了酒店，并且受到了酒店人力资源部主管Rachel的热情接待。她向我们简要介绍了酒店的基本情况，同时告诉我们今天的行程将由另一位职员Ashley带领我们进行。我对于酒店的第一印象来自于它整洁的卫生间。就像任何五星级酒店一样，瑞吉的卫生间干净明亮，并且在洗手池旁配备有护手霜。这在我眼中是一个非常贴心的举动，特别是在冬天当大家的手都通常很干燥的时候。
We then took a short look at the front desk and visited the mini bar in the hall. After that we went upstairs to see the Chinese restaurant and the conference halls. The Astor Ballroom is specially designed to hold events like weddings and birthday parties, and it can be divided into two individual sections for small events that may not need to take so much space.
在前台简单看了看之后，我们又在大堂里的迷你吧台停留了片刻。拾阶而上，我们来到了中餐厅和会议厅。阿斯特宴会厅是为举行像婚礼和生日宴这样的大型宴会而存在的，它可以被分成两个互不干扰的部分，适应不同活动对于空间的需求。
Next, we went to the cafeteria called Social. When we arrived, the staff and chefs just started to prepare for lunch so we were lucky enough to take a look at the food it served. There was a great variety of foods that were western, Chinese and Japanese. They were put in orders of deserts, front course and main course. Table were arranged around the foods and near a huge French sash from which guests can see some buildings in Chunxi Road, the most popular shopping centre in Chengdu. However, we found that the problem of wastage is quite serious after four of us had lunch there later on as there were not many guests.
接下来，我们来到了瑞吉的自助餐厅——秀。我们到达的时候正是午餐刚开始摆台的时候，所以我们幸运地能够一睹这些美食的风采。餐厅里提供中式、西式、日式等各种料理。它们被按照甜品、前菜、主食的顺序拜访。餐桌摆放在餐台的四周，旁边是一扇巨大的落地窗，客人们可以从这里看到春熙路的景色。然而稍有不足的是，在选择中午在那里用餐之后，我们发现在客人稀少的工作日，自助餐厅的浪费现象非常严重。
The SPA centre and the gym were on the 5th and 6th floor. It was a SPA centre especially for the guests in St.Regis. The rooms were private and they contained a lot of high-tech equipments like a five-sense chair. A swimming pool was near the gym which also got a French sash. Everything was clean and organized, like a five-star hotel should have been. On our way, we got to learn that most executives here were assigned from other cities and some even from abroad. In a word, the hotel sent people they trust to run a new one instead of recruiting local people.
水疗中心和健身房分别处于酒店的五楼和六楼。水疗中心是为瑞吉的客人特别提供的，因此房间都非常隐私，但也包含了许多高科技的设备，比如“五感椅”。健身房的旁边是一个拥有落地窗的游泳池，所有的设施都整洁地摆放着。在我们参观的路上，我们了解到瑞吉的高层管理人员都是由集团指派的，也就是说，成都瑞吉的许多管理者都是来自外地，甚至外国。
What impressed me the most was the guest room. We were led to a standard room by a Regis butler. The room was about 50 metre square and the bathroom was large. Guests were welcomed by a room package which contained some fruits and snacks. A cupboard was placed next to the bed and inside it were some drinks in a fridge like beer and juice, some snacks like chips and a kettle. The bathroom had two sinks which was really considerate because if both guests were in a hurry, they can use the bathroom at the same time. Floor heating was for when guests had to step on the floor with their bear feet in winter. There was a butler service window in the closet. When it is inconvenient for guests (like when you just got up, wearing your pajamas) to open the door and take something or give something to the butler, they can take whatever they need from the window or put what they want to give to the butler. I have only seen this design in St. Regis, and this indeed avoided some awkward moments for guests.
给我印象最深的还是瑞吉的客房。在一名瑞吉管家的带领下，我们来到了一间标准双人间。房间大约有50平方米，配置有一个非常宽敞的卫生间。茶几上放着瑞吉给客人的欢迎套装，包含一些水果和零食。双人床的床尾有一个橱柜，里面陈列着零食、咖啡、啤酒等食品和饮料，并同时配备有一个冰箱。卫生间带有两个洗手池，解决了当两位客人都赶时间时使用同一个洗手池洗漱过于拥挤的问题。卫生间的地板装有地暖，在冬天的时候，这无疑也成为了一个非常贴心的举动。瑞吉的特色在于它的管家服务窗口。当客人们不方便开门与管家见面的时候（比如当你刚起床，穿着你的睡衣），客人们可以把想要给管家处理的东西放在窗口，管家可以从房间外取出窗口内的东西，或者也可以从窗口拿走管家送来的东西。这是瑞吉独有的一项设计，而它也为客人们避免了很多不必要的尴尬情况。
Going up to the 27th floor, we got to see the Vintage XXVII bar. This bar was for events that need to be held outdoors for certain purposes or atmosphere like a wine party. Unfortunately, it was closed because of the bad weather when we arrived, but looking outside the glass door, we could tell that the bar had a great view and composed of a table with drinks in the centre, surrounded by many small tables.
来到27楼，我们参观了瑞吉的复古27酒吧。这一酒吧是为了需要在户外进行的活动设计的，例如酒会、休闲娱乐等。但由于天气原因，我们去的那一天酒吧没有开门。从玻璃门看进去，我们依然可以看到酒吧在高层而具有的景观优势，同时可以看到在吧台周围各个地方的卡座的分布。
The trip finished after we took the lift to the hall on the 1st floor, and every one of us was given a gift – a luggage tag from St. Regis. This trip not only showed us cases of application of some economics theory we learned in class, but also introduced us to a totally new field that most of us had no experience in before. Thank Anthony again for contacting the hotel for us and we also really appreciate the help given by Rachel and Ashley, two lovely ladies from the HR department.
实地考察在12点左右就结束了。我们乘电梯来到了一楼，收到了来自酒店的小礼物——每人一个瑞吉的行李牌。这一次活动为我们展示了经济学中许多原理在实际生活中的运用，也带我们了解了一个陌生的领域。再次感谢华健舟同学对于这次考察安排的帮助，也非常感谢Rachel小姐和Ashley小姐对于我们活动的支持。
